Terms and Conditions
Information We Collect
Our primary goals in collecting information are to (i) offer, provide, and improve the features and content of our Services, (ii) administer your use of our Services, and (iii) enable our customers to enjoy and easily navigate our website, mobile app, and Services.
Certain personal information is required to purchase, download, and effectively use our Services. If you do not consent to our collection and use of this information or request to delete such information, this may result in a termination of your user account or your ability to use the Services. Please see the section below titled “Your Rights” for more information, including state specific information.
Information You Provide
We collect personal information that you provide when you register for and use the Services. This information includes:
-
Contact Information: In order to use or download our tax software, you are required to complete the registration form and provide personal information, such as:
-
Name
-
Address
-
Email
-
Phone Number
-
-
Tax Return Information: If you decide to prepare or file a tax return using our Services, we collect the following information from you, such as:
-
Full Name
-
Social Security Number
-
Driver’s License number
-
Employment information
-
Spouse and dependent information
-
Income
-
Deductions
-
Any other information included in your return
-
-
Uploaded Documents: We collect and store any forms, files, or other data that you may choose to upload from your computer or mobile device.
-
Information provided from third parties that you utilize within our Services: You can choose to permit or, in some cases, restrict third-party websites or applications that integrate with our Services. If you elect to enter your credentials to permit files to be imported to Misty Blue Tax Services, we may receive your name and email address associated with such third-party websites or applications, along with additional information that the application has elected to make available to Misty Blue Tax Services to facilitate the integration.
-
Payment Information: If you decide to purchase our Services, we may request additional information, including payment information. If you pay using credit card, we and our third-party payment processor may collect financial information such as credit card number and expiration date.
-
Professional Preparer Information: If you use our professional products to prepare the taxes of others, we may also collect information regarding your tax preparation business, such as:
-
Business name
-
Business address
-
Business email
-
Business phone
-
Name of Individual designated as contact for business
-
Size and nature of practice
-
Tax registration information, e.g., PTIN / EFIN
-
-
Communications: In order to improve the quality of Misty Blue Tax Services, we collect certain information provided in your communications with us. In some cases, we record your interactions with our support service team upon notifying you that a recording will be made. The information collected includes:
-
Questions or concerns you submit via our customer service functions or in consultations with our personnel
-
Service Call or online Chat recordings
-
Video Conference Calls: interactions with our service staff may be via video conferencing and, in such circumstance, the video may be recorded
-
Screen sharing: We may also ask to share your screen for the purpose of resolving your inquiry, and in such cases, these screen share sessions may also be recorded.
-
-
Marketing Communications: We collect personal information you may provide in connection with customer testimonials, surveys, promotions, contests, sweepstakes, marketing events, trade shows, webinars, conferences, customer research, feedback, or a similar event or occurrence.
-
Referrals: Information from your use of our referral service to tell a friend about our site, including your friend’s name and email address.
-
Social Media: We may monitor and collect information from interactions with our social media accounts, which are operated by third parties, posted on our accounts or linked to us on third-party operated social networks or other web offerings (such as Twitter, LinkedIn, Facebook, Instagram, TikTok, or Google). Our Services includes social media features, such as the Facebook Like button and widgets, the share this button, or interactive mini programs that run on our site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly through our Services. Your interactions with these features are governed by the privacy notice of the company providing it.
-
Publicly available information: In addition to the information you provide, we may also collect information from publicly available sources, affiliated companies, or third parties, such as when we partner with other companies or use service providers to help us optimize our marketing activities.
Automatically Collected Information
Misty Blue Tax Services collects information about your browser or device as it interacts with the Services. Automatically collected information may be combined with other information we collect about you to improve the services we offer you, and our marketing, analytics, and site functionality. This information includes:
-
Computer or mobile device information you use to access our Services, including:
-
your IP address
-
the hardware model
-
operating system version
-
mobile network information
-
location information
-
other information that identifies your computer or device
-
-
User interaction information:
-
We log information about your use of the Services, including, information such as:
-
the type of browser you use
-
loading and access times
-
pages viewed and features accessed
-
the page you visited before navigating to our Services
-
whether you have started or completed use of an offering
-
other events that occur while engaging with our Services
-
-
Links: We also may keep track of how you interact with links on the Services, such as in emails, third-party services, and client applications
-
Email read receipts: If we send you a communication, such as an electronic mail, we may collect available information regarding your receipt and review of such communication.
-
Downloaded software: For our downloaded software, including our professional software users, we also collect some interaction information, including the parts you spend time in and features you use, the device you use it on, and performance during online or offline use.
-
-
Cookies, etc.: We and our service providers use cookies and similar technologies to automatically or passively collect information about the use of our Services, analyze trends, administer the Services, track users’ in-offering movements while utilizing the Services, and to gather demographic information about our user base as a whole. These technologies may include small data files stored on your hard drive or in device memory or electronic images or strings of HTML, JavaScript, or URL code that can be added within emails, online ads, and websites, and help us to improve our Services and your experience, enhance security, see which areas and features of our Services are popular, and measure total usage. Examples of these technologies include cookies, web beacons/pixels, local shared objects, and UTM codes/tags. You may elect to have your browser not accept cookies, however, this may disable or render unusable some of the features of the Services. For further information, please see “Your Rights” below.
-
Mobile Analytics: When you interact with us on your mobile device, our mobile analytic software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from. This information allows us to better understand the functionality of our mobile software. We do not utilize the information we store within the analytics software in connection with personally identifiable information you submit within the mobile application.
-
GeoLocation Data: If you have enabled background location services on your mobile device, we may collect the data about you in the background even when you do not have the TaxAct application open. You may turn off location services at any time by changing your mobile device settings. Independent of your device, the IP address we collect through your use of our Services, as described above, may itself indicate information about your location.
Who we are
Our website address is: https://mistybluetaxservices.com.
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
Who we share your data with
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.